Carrie Twine

Jayanthi Maniam

I had an excellent experience working with Carrie and her team throughout my loan application. From the beginning, Carrie was incredibly supportive, responsive and professional. What really stood out was how Carrie and her team consistently went above and beyond to help me navigate the process. Whenever questions or concerns arose, Carrie took the time to explain everything clearly, communicate with the bank, and work through the issues promptly. I always felt that she genuinely cared about achieving the best possible outcome for me rather than simply processing an application. Buying land and planning to build a home can be stressful, particularly when there are multiple requirements, timelines and documents involved. Carrie made the whole loan experience much easier and gave me confidence that everything was being handled carefully. I am extremely grateful for the effort, patience and commitment shown by Carrie and her team. Their communication and customer service have been exceptional, and I would highly recommend Carrie and her team to anyone looking for a mortgage broker who is knowledgeable, approachable and genuinely willing to go above and beyond for their clients. Thank you, Carrie and team, for making such an important milestone a very positive experience!

Tom

My experience buying my first home with Uploans could not have been better. Uploans was recommended to me by a family member and I now understand why. Carrie and the team could not have been more helpful if they tried. Everything was explained to me so well, and they just made everything so easy for me. They basically did it all and I just signed papers. The government was removing the first home buyers grant on the first of the new financial year. We only had just over two weeks to get everything done so that I didn’t have to pay stamp duty which was $13, 000. Carrie and her team did it. They pushed everything through from conveyancers to banks and kept on top of everything from word go. Settlement was reached in under 2 weeks. They saved me $13,000. I since found out that I now hold the record for Uploans’s fastest settlement time. Carrie works damn hard for her clients and it is so apparent from the first time that you meet her just how much she loves her job. No question was a stupid question and if it wasn’t for Uploans I would not have been able to buy my first home.

Susan Lister

We cannot recommend Carrie and her incredible team more confidently. We are ex Tasmanians now based in Melbourne and didn’t hesitate to enlist the help of Uploans when gaining pre approval for our next home. The professionalism, attention to detail and genuine care and empathy is something this brilliant team do with ease. Thank you Carrie and team, you really are worth raving about .

april moore

I cannot recommend Carrie Twine from UpLoans highly enough. From start to finish, she provided outstanding service, professionalism, and support throughout our home loan process. We were working under very tight time restrictions, and she went above and beyond to ensure everything was completed on time. Her communication was excellent, keeping us informed every step of the way, and she was always available to answer questions and guide us through what could have been a very stressful process. Her knowledge, dedication, and attention to detail gave us complete confidence, and thanks to her hard work, everything came together smoothly despite the challenging timeframe. If you’re looking for a broker who genuinely cares about her clients and will work tirelessly to achieve the best outcome, I would not hesitate to recommend her. Thank you for all your hard work and support we truly appreciate everything you’ve done for our family.

Stuart Harwood

Buying my first home felt far less daunting thanks to Up Loans. Carrie and Eliza were incredible from day one — fast, supportive, and always in my corner. Even with tight deadlines and a few bumps along the way, they handled everything with calm efficiency and kept me updated at every stage. It genuinely felt like they were part of my team, celebrating the wins and pushing through the challenges with me. Carrie’s guidance from the initial consultation right through to settlement was invaluable. She never hesitated to answer my questions, and her patience and expertise made the whole journey so much easier. If you’re looking for a team who works fast, communicates clearly, and truly cares about your success, Up Loans is the one. I’m incredibly grateful for everything they did to help me secure my first home.

Nathan Arnold

Carrie and the team at UpLoans have been fantastic guiding us through the process of lending for a new home. Highly recommended their service to anyone seeking financial assistance.