Charlotte Rubbo

Sandi Hasleham

Writing Charlotte was absolutely incredible throughout the whole process of securing my mortgage and refinancing another loan. Being a casual FIFO worker, I expected things to be complicated, paperwork-heavy and stressful... but Charlotte made everything feel smooth, clear and completely manageable. She was always quick to respond, explained everything in plain English, and worked hard behind the scenes to find the right options for my situation. Nothing ever felt too hard for her. The refinance was handled seamlessly and the communication from start to finish was excellent. Buying and refinancing can feel like a giant financial obstacle course with flaming hoops 🔥🏦 but Charlotte navigated it calmly and professionally the entire way. I’d highly recommend Charlotte to anyone, especially FIFO workers or people with more complex employment situations. So grateful for all her help!

Bella yu M

We have used IMF Services several times over the years and have consistently received outstanding service. Our first experience was several years ago with Graeme, who I believe has now retired, and he was an absolute pleasure to work with. I hope he is enjoying his retirement. More recently, we worked with Charlotte, who also provided exceptional service — professional, prompt, and, most importantly, genuinely helpful throughout the process. When unforeseen circumstances arose, Janine, the director, stepped in to ensure everything continued smoothly and that our matter was not left unattended. Highly recommend Charlotte. A great firm with truly dedicated professionals.

Riley Gilchrist

Charlotte Rubbo from IMFS was our mortgage broker. She was absolutely incredible throughout the entire process. She was always willing to help whenever we needed her and made the whole borrowing experience feel so easy and stress-free. We would definitely recommend her services to anyone looking for help with their home loan

Christopher Rowett

We are very pleased with the excellent service that Charlotte provided to us in a gaining a positive outcome for refinancing our loan. Charlotte is a warm and generous person to work with, and we highly value her professional and friendly expertise. She is knowledgeable and proficient in her work. She researched and calmly negotiated difficult circumstances which required working with international parties. She gave us confidence and support every step of the way with an excellent outcome.

Sarah Bettridge

Charlotte helped us with our recent loan and she was amazing to deal with. She was so helpful the whole time and her communication was amazing. Providing information to her was seamless with the systems she uses. Would highly recommend Charlotte

Matt Rowett

We've worked with Charlotte over the last few years on both refinancing and changing banks with difficult variables, such as international income. She's always provided excellent knowlede and communication, we'd highly recommend IMFS thanks to her.