Charlotte Rubbo

Joe Martino

Mortgage broker, Charlotte Rubbo looked after me recently to refinance my home loan. I can't recommend Charlotte highly enough. She made the whole process quick and simple and took the time to present the various options available so I could make an informed decision about what was best for my situation. Took the stress out entirely while I was busy juggling many other things. Thank you for being a superstar, Charlotte.

Andrea Spreckley

Charlotte Rubbo Mortgage Broker I can’t thank Charlotte enough for everything she did for me. My circumstances were far from straightforward, and I wasn’t sure my refinance would even be possible. From our very first conversation, she treated me with kindness, respect, and genuine care. Throughout the entire process, she was incredibly professional, patient, and supportive. She explained everything clearly, kept me updated every step of the way, and was always available to answer my questions. What could have been an overwhelming and stressful experience became so much easier because I knew I was in capable hands. Her knowledge, dedication, and persistence was outstanding. She worked tirelessly to find the best solution for me and never gave up, even when challenges arose. Thanks to her hard work, I achieved an outcome that has given me real peace of mind and a fresh start. If you’re looking for a mortgage broker who truly cares about their clients and goes above and beyond to achieve the best possible result, I wholeheartedly recommend Charlotte Rubbo. Her professionalism, honesty, and commitment are second to none, and I am incredibly grateful for everything she has done for me.

Dyani Robinson

I couldn’t recommend Charlotte highly enough. I originally chose Charlotte after seeing her own property experience and portfolio on the IMFS website, which really stood out to me. Charlotte helped me with my first property purchase and, more recently, supported me through a refinance. Charlotte and her team have been incredibly helpful throughout, taking the time to understand my situation and discuss my options. She is knowledgeable, professional, approachable and genuinely invested in helping her clients achieve their goals. I’m very grateful for all her help over the years and wouldn’t hesitate to recommend Charlotte to anyone looking for a mortgage broker.

Bradley Hatch

Used IMFS to help with securing a new mortgage during a very challenging time in my life. Charlotte Rubbo (Mortgage Broker) was incredibly considerate, helpful and patient with me as I dealt with other issues that held up the process.

Sandi Hasleham

Writing Charlotte was absolutely incredible throughout the whole process of securing my mortgage and refinancing another loan. Being a casual FIFO worker, I expected things to be complicated, paperwork-heavy and stressful... but Charlotte made everything feel smooth, clear and completely manageable. She was always quick to respond, explained everything in plain English, and worked hard behind the scenes to find the right options for my situation. Nothing ever felt too hard for her. The refinance was handled seamlessly and the communication from start to finish was excellent. Buying and refinancing can feel like a giant financial obstacle course with flaming hoops 🔥🏦 but Charlotte navigated it calmly and professionally the entire way. I’d highly recommend Charlotte to anyone, especially FIFO workers or people with more complex employment situations. So grateful for all her help!

Bella yu M

We have used IMF Services several times over the years and have consistently received outstanding service. Our first experience was several years ago with Graeme, who I believe has now retired, and he was an absolute pleasure to work with. I hope he is enjoying his retirement. More recently, we worked with Charlotte, who also provided exceptional service — professional, prompt, and, most importantly, genuinely helpful throughout the process. When unforeseen circumstances arose, Janine, the director, stepped in to ensure everything continued smoothly and that our matter was not left unattended. Highly recommend Charlotte. A great firm with truly dedicated professionals.