Gail Roots is an experienced mortgage broker based in Mackay, with over 20 years’ of experience helping clients across the country get access to the best loans from a range of lenders. She started her career over 25 years ago in the finance industry as a bank teller before moving into the Lending industry working as a Loans Administrator, Loan Writer and Lending manager. This holistic experience means she is well placed to help you navigate the lending process and avoid any pitfalls along the way.
As the owner of First Choice Home Loans Qld, Gail is proud of her family run business and consider herself to be a broker who listens to your needs to find the best possible loan for you whether it’s your first home loan, next loan or an investment loan. Gail Roots focuses on providing personal service and finance solutions for home buyers and investors, where ever you may be. She believes it's an honour being able to help people achieve their dreams of home ownership and the happiness on the faces of my clients when their loan is approved is why she loves being a mortgage broker.
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63 Reviews
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Kelsey Moulds
Positive and efficient . Gail was the best contact we could have to go through the process of buying our first property. Gail was positive throughout the entire process and no question was a silly question which gave us confidence. Gail communicated efficiently and we felt comfortable to reach out to her for anything we were unsure about or even just to double check. We highly recommend Gail to help with the mortgage process.
Brenden Aslette
Great Experience! Gail was wonderful! She was organised, efficient, knowledgeable and a great communicator. From the first conversation we had, we knew we could trust Gail to help us out with our new property purchase. She kept us up to date during the whole process and from our side it was all relatively simple. We would recommend Gail to anyone looking for a great mortgage broker! It took a weight off of our shoulders during a very busy time.
Corey Moriarty
Excellent in all ways. Gail was a pleasure to deal with throughout the entire process, even though we took months between initial contact and purchasing our first home, Gail was there every step of the way to answer any questions we had and aid in any way possible.
Kaitlin Philip
Best Mortgage Broker in Mackay. Gail is amazing and I would recommend her to everyone. She has excellent time management skills and never missed a beat. She went over and beyond for my partner and I, explaining everything in great detail and guiding us through each step of the way. Gail is a very genuine person who is diligent and thorough with her work. We consistently felt supported through this process with consistent communication and her friendly smile. She was always available for us to ask questions which was extremely helpful.
Raele Hastings
Excellent broker, highly recommend . Gail was amazing in all aspects of our journey to buying our first home. Very helpful, answered every question or concern we had, made the whole house buying experience that bit less stressful. Very highly recommend Gail for other people looking for a broker would definately be using her again in the future.
Monique M
Brilliant as usual! We have utilised Gail's services for the purchase of three houses now (all family purchases). She has been our go-to for financial advice and knowledge. Even though we have moved to the Sunshine Coast now, we will not hesitate to reach out to her if we need another mortgage again in the future. ('Please, no!' I hear her say, ha). In this difficult enonomic/real estate market, you can count on Gail to be honest regarding what's 'doable', and know she really works her butt off. We appreciate her so much.
Specialties
Owner Occupied Home Loans
First Home Buyers
Investment Home Loans
Land & Construction Loans
Memberships
Mortgage & Finance Association of Australia (MFAA)
Qualifications
Diploma of Financial Services (finance/Mortgage Broking Management)
Certificate IV Financial Services (Finance/Mortgage Broking)
Languages
English
Experience
Lender Count: 32
Broker Since: 2005