Harriet Norvill

Adam & Kerry Watson

A massive thank you to Harriet and Abby from Focus Finance for going above and beyond to help us with our refinance. From the very first conversation, they made us feel supported and understood, taking the time to explain everything in a way that was clear and reassuring. I had a lot of questions along the way — and nothing was ever too hard or too much trouble for them. There patience, attention to detail, and genuine care turned what could have been a stressful process into something smooth and even enjoyable. We’re so grateful for all the late calls, quick responses, and extra effort they put in to make sure we got the best outcome possible. Harriet and Abby you’ve made a real difference for us, and we can’t thank you enough. Adam & Kerry

Jason Schumacher

What a great experience working with Katie's team at Focus, especially Abby and Harriet. Fast, efficient, and friendly. From being able to clearly talk about our goals with such a knowledgeable team, having a range of solutions proposed back to us, then executing the process on point has been amazing. This is finally the broking service we have been seeking for years!