James Wu

k sid

James was exceptional in his service for us. Super friendly, very professional but also approachable, was happy to answer questions and explain things to us. We had spoken to two other brokers but James was the one who got us the best rates. 10/10 service, have already recommended to friends and family.

Sandy Ji

James provided excellent service from start to finish. He was professional, knowledgeable, and extremely responsive, he took the time to explain everything specific to our family situation. Unfortunately, due to a last minute change in our circumstances, we were not able to proceed with the contract, but this was absolutely no reflection of his service. Despite the significant time and effort he invested, he did not charge us any fees, which we genuinely appreciated. He was understanding and supportive throughout. Highly recommend James and would happily work with him again in the near future.

Yvonne Lui

From the outset James was considered in his approach, warm and extremely knowledgeable. I appreciated his focus on maintaining your existing lifestyle, and not necessarily chasing the highest loan amount for the sake of it. There were some hoops we had to jump over as my husband owns his own business, but James walked us through it all and never left us feeling unclear on what to do next. James is absolutely someone you want on your side in your home loan journey. James, thanks for always picking up the phone, for your wisdom, and for your sunny disposition all throughout. You'll be hearing from me if and when we decide to refinance!

Melvin Rajan

My partner and I naively walked into a bank to enquire about our borrowing capacity, and very quickly we had our hopes dashed about ever owning a property in the competitive market that is Sydney real estate. A little later we happened to be referred to James, and he was able to completely turn this around for us and help us secure a property we never would’ve been able to touch before! We came across James through a referral from an agent, and being novices to the property market, James offered to come to our place and sit down with us in person. He then proceeded to break down all the important concepts, finances and options we never knew were available to us in a way that was easy to understand. Buying a house can be nerve-wracking, but James’ sense of professionalism, strong knowledge of the subject, incredible patience and genuine nature made us feel comfortable at all times, and that we were in good hands. He was always responsive and generous with his time when answering questions and going out of his way to help us get the best out of our situation. He stuck with us even when our situations were abruptly changed by COVID, and helped us go over the process all over again once we were back on our feet many months later. He even fielded calls when on paternity leave to help us finalise everything before the cooling off period, which is a testament to his dedication to his clients. In short, James is everything you want in a broker, highly recommended!

Aaron Firth

James has been super supportive during my first home loan. Very quick to respond to emails and questions and finding the right bank and maximising loan amounts. …

Eileen Li

James was incredible to work with, he takes initiative and makes sure you have all the information you need at every point in time from start to finish, looks after the entire process so you have a truly stress free experience. Bonus that …