Jessica Mckenzie

Zoe Rogoff

If I could give Jessica at Astute Financial Townsville West more than five stars, I absolutely would. Despite being at opposite ends of the country, with Jess in Townsville and us purchasing our first home in Tasmania, the distance was never once a barrier. From the very beginning, Jess was knowledgeable, responsive, patient and genuinely invested in getting our family across the finish line. Our purchase certainly wasn't without its complications, particularly in the final stages leading up to settlement, and this was where Jess truly went above and beyond. When issues arose, she didn't simply tell us who to contact or leave us to work things out ourselves. She made phone calls, chased answers, advocated for us and worked incredibly hard behind the scenes to get things resolved. There were times she was communicating with us well outside normal business hours because she knew how stressful things had become and wanted to help. What stood out most throughout the entire process was that we never felt like we were just another application or another client. Jess genuinely cared about the outcome for our family. She explained things clearly, kept us informed and was always honest about what was happening and what our options were. Buying our first home is such a huge milestone for our family, and we genuinely don't think we could have navigated the process without Jess in our corner. We are incredibly grateful to Jess and the entire team at Astute Financial Townsville West who supported her behind the scenes. We wouldn't hesitate for a second to recommend Jess to anyone looking for a mortgage broker, regardless of where in Australia you are located. Thank you, Jess, for everything you did to help get our family into our first home in Tasmania. We will never forget how much you did for us. ❤️

Christian Jensen

Jessica was absolutely amazing. The property purchase came up at very short notice and quite unexpectedly. At the same time we were dealing with challenges that required our urgent attention out of town, I had overseas travel planned at the …

Jessey Ring

Jessica was very friendly and easily approachable. She did an amazing job walking me through the process of securing a home loan and was more than happy to answer the many questions I had along the way. …

Zoey Hurn

I could not be more impressed, happy and thankful we found Astute with all of our financial needs. Specifically Jessica McKenzie our broker who has been nothing short or amazing, proactive and supportive. She has looked after my husband and …

Ben Graham

Fantastic and speedy service and communication, Jessica Mackenzie is a super star!

Michael Mckenzie

Can not thank Jessica, enough for the amazing work she did on my refinance. Had my house refinanced at a way better rate and brand new car in less then 3 weeks. Couldn't recommend her enough.