Jo Shepherd

Allie Ray

My partner and I recently purchased our first home, which I honestly think we couldn’t have done without Jo and her amazing crew at PPHL. They went above and beyond to get us over that finish line! Even when a massive curveball was thrown at us, the crew found a solution and got it done. I cannot thank them enough for all the hard work. I’ll be recommending Jo and her crew at PPHL to everyone!

Alvin Ang

An excellent mortgage broker whom I have used for every home loan refinance in the past 10 years (maybe more, I have lost count!). The latest one involved us jumping through fiery hoops in order to settle (no thanks to the Banking royal commission and the "reforms" that took place 😀) but with Jo's help, we made it through to settlement. She is always quick to respond and always professional. Jo and her team made switching of home loans easy and helping us avoid the lazy tax, thus saving us lots of money. I fully recommend Platinum Package Home Loans to anyone looking for a home loan or refinancing one.

Annette Saurine

I have know about the team at Platinum through their amazing dealings with my daughter and also through referrals of friends but never had the time to really understand how much help and ease of life I could have by just taking the time to look at my finances and interest rates. Paul and Jo and the team at Platinum are extraordinarily kind, professional, eager to impress and kind and understanding. After Covid affected everything and life felt at a bit of a loss the team at Platinum found a great refinancing of my loans, saving over a percent in interest and additional surplus – plus catered for my family needs. It was and is the most seamless effortless dealing (for me – no question on how hard the team at Platinum worked) and everything just happened – above expectations. I am incredibly grateful for all your help and look forward to being a longstanding client to Platinum Package Home Loans – I would never go any where less and am truly grateful for all your help.

fernando mercado

I'm very pleased with the level of service that I got from PPHL. I've tried numerous brokers and have contacted lenders personally with no avail. Our financial situation wasn't straight forward, there needed to be various adjustments in order to get any home load at all. In the end we got a great package plus a rebate, I seriously couldn't ask for more. The level of professionalism and responsiveness from Jo and her team were exceptional, very prompt replies never in a hurry to close the deal. We felt very comfortable all the step of the way. Now, after many attempts we finally have the loans that we were after. Jo will be my first point of contact if needed in the future. I very highly recommend PPHL

Angela Fordham

We have been using Platinum Package Home Loans for the last 7 years and would not use anyone else! I have been very impressed with their professionalism, friendliness and communication. I always get a fast reply when I email and I know that if I need to call them they will quickly answer my questions and give me the time I need. They are also honest in their dealings. If Jo feels that changing our mortgage to another bank would not be in our best interest then she tells us so. I would highly recommend Platinum Package Home Loans to anyone!

HeatnCoolTech HeatnCoolTech

Jo and Paul are an amazing team, making the process easy and seamless. They kept me updated every step of the way and achieved the best interest rates. Their professionalism and efficiency will ensure that I return to them for future needs, and I will be referring my friends and family.