Kristy De Poel

Kata Vee

Exceptional service from Kristy and Emma. They were so helpful throughout our home buying and selling journey, always reliable, approachable, excellent communicators and professional. Could not fault their work output; they are so very knowledgeable and have the solutions. They were so easy to work with and use them again - would recommend their services for anyone needing financial advice when buying a home.

Victoria Cocks

I don’t have the words to express the gratitude and respect I have for Kristy and her team. The moment I walked in, it was a life changing experience. I didn’t know my options, I didn’t know the reality of my situation when it came to buying my own place. I'd done my research, my budget etc but it always seemed like two steps forward and one step back. I am on my own and finding an affordable, good home felt like trying to scale over an ever growing wall. Well, a month later I’m living in that home that was beyond my expectations and far within my budget. Kristy made some calls on what to do very early on and if she hadn’t I wouldn't have had my ducks in a row when my property happened to pop up. It all happened so fast, but Kristy was always there, no matter what time, to pick up and talk to me about what to do next. I remember apologising to her about calling all the time and she said “Why would you know what to do? That’s what we’re here for.” She was completely right but it was comforting to know she had my back everyday throughout the purchasing and settlement process. They took care of everything. I had been to brokers before but I was felt I was defending myself eg. why I didn’t want to borrow more, why I didn’t want to put every cent I had into my deposit. I felt unseen and unheard every time I left. But Kirsty saw me from day one and had my back with nothing but the best intentions. If you are on your own and unsure how to navigate this difficult space, The Finance Room are the best decision you could ever make to navigate that journey with. They have changed my life.

Tyler Freeman

Emma and Kristy from The Finance Room assisted us with refinance our home loan and exceeded our expectations throughout the entire process. Their support made everything smooth and as stress free as it could have been. I would highly recommend getting in touch with them! - L&T

Amanda Meggison

As a first time home owner; the process of how to go about applying for a loan was somewhat daunting however when you have the right people behind you, everything becomes less so. My husband and I could not have asked for a better lead in Kristy to guide us from application, approval and very quickly to a new home contract. No stone was left unturned and even when we were feeling a little anxious, our minds were soon put to rest. Kristy’s knowledge of the industry is to be admired and we felt so fortunate to have The Finance Room handle our home loan application with such professionalism and care. We felt nothing but confidence with Kristy (and Laura) handling our application ensuring we learnt too along the way. We cannot rate The Finance Room highly enough and would not hesitate to recommend to both new home buyers and existing owners to have the team guide you and look after your finance requirements.

Davin Lambert

The Finance Room have been our finance broker for a few years now and we are really impressed by their offering. On a number of occasions, they have been able to get our finance sorted with minimum fuss. Firstly, they helped us purchase our family home and more recently organised the finance of an investment property. Kristy & Laura are both great communicators and took the time to collect the appropriate information at the start of the process which streamlined the loan assessment by the bank. I recommend that you use The Finance Room next time you require finance.

Brayden Smith

We had an outstanding experience with 'The Finance Room'. From start to finish, their team was incredibly professional, knowledgeable, and attentive to our needs. Kristy took the time to thoroughly explain every option available, answer all of our questions, and ensure we were comfortable with each step of the process. They went above and beyond to find the best mortgage deal for us, and their dedication really made a difference. The entire process was smooth and stress-free, which is a huge relief when dealing with something as important as a mortgage. I highly recommend Kristy's team to anyone in need of mortgage services. Their expertise and customer-focused approach was next level. Thank you for making this process so easy and for helping us secure our first home loan.