Malcolm Hester is a friendly and down-to-earth mortgage broker and entrepreneur. He founded Elevate Financial Group in 2015 after working at an accountancy firm called Pitcher Partners for seven years. Malcolm's goal was to help people achieve their dream of owning a home or investment property by providing top-notch credit advice.
His decision to start his own company was fuelled by his passion for helping others and his belief that he could make a positive impact on people's lives. Through his professional experience, Malcolm discovered that mortgage repayments were the biggest expense for most households. Many people either ignored their mortgages or thought it was too difficult to switch banks. With his extensive knowledge and expertise, Malcolm knew he could provide credit advice that would help people achieve their dreams.
And so, Elevate Financial Group was born. It is a boutique mortgage broking firm that takes a personal approach and focuses on meeting the unique needs of each client. Malcolm and his team deliver a premium service that exceeds client expectations, going above and beyond to ensure their satisfaction.
In addition to being a mortgage broker, Malcolm is an experienced Credit Advisor and Chartered Accountant. He has several qualifications, including a Bachelor of Commerce, a Graduate Diploma of Chartered Accounting, and certificates in Finance & Mortgage Broking. His dedication and hard work were recognised by Buyers Choice Home Loan Advisory Service, which awarded him the 'Highest Volume Lodged 2015' within the Victorian Broker Academy.
When Malcolm is not busy working, he enjoys spending time doing the things he loves. You might find him swinging a golf club, taking his dog Marley for a walk, tending to his vegetable garden, or relaxing with his family in Ocean Grove. Malcolm believes in the importance of work-life balance and cherishes the moments he can spend with his loved ones and pursue his hobbies.
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32 Reviews
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Ben Brennan
Do yourself a favour and get in contact with Mal NOW! A better experience I very much doubt you could get. We never even met face to face (except Skype), however felt very connected through the whole experience. He was a big part of our lives for a good part of 6 weeks, and now we are super comfy and settled in our new beautiful home, we’re gonna miss him and our almost daily chats with him!! This is our first home, and our first venture into serious financing. As such, even with the research we had done, we felt we were going in a little blind. I’m still not exactly sure how we ended up with Mal as we were referred through a couple of people, but gee am I stoked that we did! My initial concerns that we were geographically 2000km’s away from where Malcolm runs his business from were immediately washed away by his care, honesty, professionalism, and extremely approachable and friendly manner. We haven’t done this before, but I cannot feasibly or for the life of me imagine how it could possibly go any better than the service and care we received from Mal! The way he patiently answered all (yes all, as it was my wife, myself, and my Mum who helped go guarantor) of our queries either immediately, or as soon as he received a message. He was so proactive and explained everything in perfect detail,.... not to mention the awesome deal he brokered for us! But the most impressive thing for me about Mal was this,..... now, I totally understand that this is his business that he deals with day in and day out. I’m sure he’s set up hundreds of lucky folk in their own homes or with other finance, and could very easily feel like a process to him and in turn us, however this is where Mal really excelled. It was like it was his first sale ( not in a bad way! As I said, I couldn’t imagine a more professional and competent person helping us through this) in that he invested himself and became a part of our emotional rollercoaster the whole way, feeling and understanding the apprehension, nervousness, passion, but most importantly the excitement and emotion of improving our families life with the huge prospect of owning our own home. He really was a part of our team and family during this time. Thank you again so much Mal - you are are a true gentleman and an asset to your industry and an all round SUPERSTAR. Do yourselves a favour and get this man involved in your life. He’s one of the ‘good guys’ in this world for sure.
Pete Curry
I have used Malcolm’s brokering services twice now for both business and personal loans. He provides a highly professional, courteous and considerate experience. I would recommend him to anyone who wants a stress free loan application or financial guidance. Especially if your circumstances are complex or unusual. Nothing is too hard for Malcolm. I will not hesitate to call him down the track.
Tegan Chan
Extremely thankful. As (semi) first home buyers everything about getting a mortgage was new, stressful and overwhelming. We started by approaching a couple of banks on our own to gain some knowledge as we had heard stereotypes about brokers. Later, Malcolm came as a recommendation from a couple of friends and we thought, “Why not?”. I can say now, we constantly recommend and praise Mal to our friends and family because we would not have been able to manage our purchase (and refinance) without him. Every word in all the below reviews are accurate and you will only understand once you meet or speak to Mal yourself. He is genuine, professional and extremely knowledgeable. Thank you again for always answering our questions via phone, email or text at any time of the day. We are so happy we were able to purchase and can’t wait to have you over for tea 😊
Britt jade
Malcolm is absolutely incredible. He made purchasing our house so much less stressful. He is extremely professional, consistent and was available to ensure the process went smoothly. I would highly recommend him to anyone.
Lee Gillespie
Malcolm made the process of buying my first home smooth and stress free, always taking the time to answer any questions and provide clear, helpful answers when needed. I felt supported and well-informed throughout the entire process. His professionalism, knowledge and calm approach were truly appreciated. I highly recommend him.
ben jones
My partner and I were referred to Malcolm with the goal of purchasing our first home. He was incredibly professional, responsive and friendly throughout the entire …
Areas Serviced
Specialties
Investment Properties
Bridging Loans
Loan Refinancing
First Home Buyers