Shannon O'Neill has been a trusted mortgage broker at Clarity since 2014, consistently delivering outstanding results for his clients.
With a passion for finance and the property market, Shannon saw mortgage broking as the perfect way to combine his industry knowledge with his desire to help people achieve their homeownership goals. With a broad lending background, a sharp eye for detail, and a friendly, approachable nature, he ensures every client’s experience is smooth, informed, and stress-free.
Shannon O'Neill works closely with his Personal Assistant, Cindy Baltazar, forming a highly efficient and responsive team. Together, they provide seamless support throughout the loan process—keeping clients informed and confident every step of the way.
He holds a Diploma of Finance and Mortgage Broking Management and a Diploma in Business Management, equipping him to handle a wide range of loan scenarios with expertise and care. In 2022, his excellence was recognised when he was named among the Top 50 Mortgage Brokers (NSW/ACT) at the AFG Excellence Awards.
Shannon’s growing base of repeat and referral clients is a testament to the trusted advice and exceptional service he brings to every home loan journey.
5.0
86 Reviews
5
4
3
2
1
M G
I can’t speak more highly of my experience with Shannon O'Neill at Clarity Home Loans when I needed expert advice on short-term bridging finance. Shannon went above and beyond throughout the loan process – from initial meeting through to settlement of both my purchase and my sale. His highly personalised and professional approach exceeded my expectations and made everything as stressfree as possible. If you're looking for an authentic, hard-working broker who genuinely cares for their clients, I highly recommend Shannon and Cindy at Clarity!
Sam Cooper
After dealing with a few terrible mortgage brokers from other companies and having clarity recommended to me by a friend I was reading reviews and found Shannon. I recently had the pleasure of working with Shannon as my mortgage broker, and I can’t recommend him highly enough. From start to finish, Shannon was attentive, knowledgeable, and truly dedicated to making the process as smooth as possible. He took the time to explain every step, answered all my questions promptly, and always kept me updated on the progress. Shannon’s professionalism and genuine care made what could have been a stressful experience feel easy and straightforward. If you’re looking for someone who is reliable and goes above and beyond for his clients, Shannon is the one to call. Thanks for all your help Shannon!!
Joshua Bird
Shannon and his team were great. Made the process of buying/selling a breeze.
Desmond T
Shannon was excellent together with his assistant Cindy, we came across a few hurdles throughout the process and they were able to adapt to them quickly and easily. I really appreciated Shannon's experience with purchasing property interstate as well as navigating complex loan structures, I felt this was really helpful and comforting knowing that I was in the right hands, Shannon was also really responsive about any questions or moments of anxiety I had throughout the process, Clarity's close relationship with the banks and lenders also really helped alot for the settlement process, without a doubt would return and recommend 100%
Josh Byrnes
My dealings with Shannon and the Clarity team were nothing short of a God-send. The bank I ended up going with for one reason or another were a pain to deal with and ended up costing us more money that required due to internal errors, but it was returned when Clarity stepped in and took the bank on. Shannon and the team were efficient and extremely professional in ensuring our needs as new home buyers were met and went above and beyond. Jess also stepped in when Shannon was away, following up on events and ensuring any questions or queries we had we answered quickly and accurately and in terms the every day person could understand. Fiona in the insurance team also made sure we were appropriately covered as new mortgagees and had peace of mind. I would not hesitate in recommending Clarity Financial to my family and friends!
Patrick Bent
Our broker Shannon and his assistant Jessica went above and beyond to ensure we had as smooth a loan experience as possible. We ran into a few hiccups along the way (mainly due to the fact I was overseas), but Shannon and Jessica ensured we were able to sign and complete the loan process in time. Would 100% recommend clarity, and especially impressed by Shannon and Jessica's effective and timely communication.
Areas Serviced
Specialties
First Home Buyers
Purchases
Refinances
Off the Plan
Memberships
Finance Brokers Association of Australia (FBAA)
Qualifications
Diploma of Finance and Mortgage Broking Management
Diploma in Business Management
Languages
English
Experience
Lender Count: 55
Broker Since: 2014