Shannon O'Neill has been a trusted mortgage broker at Clarity since 2014, consistently delivering outstanding results for his clients.
With a passion for finance and the property market, Shannon saw mortgage broking as the perfect way to combine his industry knowledge with his desire to help people achieve their homeownership goals. With a broad lending background, a sharp eye for detail, and a friendly, approachable nature, he ensures every client’s experience is smooth, informed, and stress-free.
Shannon O'Neill works closely with his Personal Assistant, Cindy Baltazar, forming a highly efficient and responsive team. Together, they provide seamless support throughout the loan process—keeping clients informed and confident every step of the way.
He holds a Diploma of Finance and Mortgage Broking Management and a Diploma in Business Management, equipping him to handle a wide range of loan scenarios with expertise and care. In 2022, his excellence was recognised when he was named among the Top 50 Mortgage Brokers (NSW/ACT) at the AFG Excellence Awards.
Shannon’s growing base of repeat and referral clients is a testament to the trusted advice and exceptional service he brings to every home loan journey.
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90 Reviews
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Ian Playdon
Shannon went above and beyond to help us with remortgaging. He is very approachable, knowledgeable and professional. 5/5!
katarina pavkovic
Shannon has been the most amazing broker I have ever had the pleasure to work with. He is informative, patient, attentive and all around the exact person you want in your corner when making a big decision to purchase a home. If you want someone by your side, available at a moments notice and step you through each part of the journey, Shannon and Clarity are exactly what you need
Jose Oronos
Working with Shannon at Clarity Home Loans was a great experience. You can tell they actually care about their clients as they took the time to understand exactly what my partner and I were looking for and found us the right fit. We felt supported from start to finish, and Shannon was always happy to answer our 'silly' questions, which made a huge difference as first-time buyers. Also, a big thanks to the rest of the team in the background who helped get everything across the line! We would definitely encourage anyone starting this process to reach out to them 🙂
Ian Stanley
When I was seeking a home loan 5 years ago I was given the tip to approach Clarity Home Loans in Canberra. Shannon O'Neill and his team provided a first grade service in obtaining our loan at the very best rate at the time. 5 years on the …
M G
I can’t speak more highly of my experience with Shannon O'Neill at Clarity Home Loans when I needed expert advice on short-term bridging finance. Shannon went above and beyond throughout the loan process – from initial meeting through to settlement of both my purchase and my sale. His highly personalised and professional approach exceeded my expectations and made everything as stressfree as possible. If you're looking for an authentic, hard-working broker who genuinely cares for their clients, I highly recommend Shannon and Cindy at Clarity!
Sam Cooper
After dealing with a few terrible mortgage brokers from other companies and having clarity recommended to me by a friend I was reading reviews and found Shannon. I recently had the pleasure of working with Shannon as my mortgage broker, and I can’t recommend him highly enough. From start to finish, Shannon was attentive, knowledgeable, and truly dedicated to making the process as smooth as possible. He took the time to explain every step, answered all my questions promptly, and always kept me updated on the progress. Shannon’s professionalism and genuine care made what could have been a stressful experience feel easy and straightforward. If you’re looking for someone who is reliable and goes above and beyond for his clients, Shannon is the one to call. Thanks for all your help Shannon!!
Areas Serviced
Specialties
First Home Buyers
Purchases
Refinances
Off the Plan
Memberships
Finance Brokers Association of Australia (FBAA)
Qualifications
Diploma of Finance and Mortgage Broking Management
Diploma in Business Management
Languages
English
Experience
Lender Count: 55
Broker Since: 2014