Sue Mateo is a Mortgage Broker based in Box Hill, NSW
Sue has a proven track record helping with First Home Buyers, Investment Properties, Property Investors and Loan Refinancing and is currently working at TMP Financial Services.
5.0
64 Reviews
5
4
3
2
1
kacey bignell
As first home buyers i cannot imagine a broker gets better than working with sue and siri @ TMP financial services. We went in knowing nothing and were helped along with way every step. Communication was constant and a lot of time outside of working hours giving us the quickest responses to emails and texts. Any documents or processes that were to be done between the team and our chosen bank was instant. If something was urgent it was processed immediatly giving us the best possible outcome and chance of buying our first home. Forever grateful for their efforts, and patience with us learning along the way. Thank you very very much guys✨️🎉
Yam Penton
We couldn’t be happier with Sue and the team at TMP Financial Services! Sue and her team were incredibly knowledgeable, professional and supportive throughout the whole process. We had a tight timeframe and a complicated credit history, but Sue and her team went above and beyond to understand our situation and find a solution that suited our needs and interests. They were always accommodating, responsive and kept everything moving smoothly. The service was excellent and prompt from start to finish. We truly appreciate all their hard work and guidance. Highly recommended! Thank you, Sue and the team!
A B
I wish to thank Khun Mam (Sue) from TMP Finance for her excellent service as my mortgage broker. She made all the difference in my property investment journey. What I respect most about Sue is her integrity, responsiveness, and market acumen. As someone who plans months ahead, runs detailed spreadsheets, and tests multiple hypothetical "what-if" scenarios, I was deeply grateful for how accommodating Sue was. I am a detail-oriented person, and when I asked any complex or unusual question, she patiently worked through every question. She took the time to verify facts with credible sources and returned with clear, accurate answers. Moreover, her strict adherence to professional ethics and client confidentiality gave me complete peace of mind. When shifting market conditions led to widespread valuation shortfalls, Sue proactively warned me well in advance. She prepared practical contingency plans for worst-case scenarios and collaborated strategically with me and my real estate agent throughout the valuation process. As a result, the valuation came back matching the contract price perfectly to satisfy the bank, saving me enormous stress. Sue is efficient, strategic, and an absolute pleasure to work with. Beyond her personalised brokerage service, I also regularly watch her educational webinars she hosts with the other Buyer Agents, which provide valuable knowledge to the community.
Chalita
Sue and team helped with the home loan applications and process. Always available and helpful.
Chonnikarn Wongvorachot
We had an excellent experience working with Sue and her team throughout our home loan journey. From the very beginning until settlement, Sue was always professional, responsive, and incredibly helpful. Every question we had was answered promptly, and the entire process was explained clearly, which made us feel confident and stress-free. The settlement was completed smoothly, and we truly appreciate all the hard work and support along the way. Thank you for making what could have been a stressful process so much easier. We highly recommend Sue to anyone looking for a knowledgeable, reliable, and dedicated mortgage broker. Thank you again for everything! 👍🙏🏻🥰
Supranee
Sue จาก TMP Financial Services ให้บริการดีเยี่ยมมากค่ะ เธอมีความเชี่ยวชาญสูงในการดูแลการรีไฟแนนซ์ที่มี โครงสร้างกองทุนซับซ้อน ทุกขั้นตอนเป็นระเบียบ ชัดเจน และราบรื่นมาก Sue ใส่ใจรายละเอียดและให้คำแนะนำที่เข้าใจง่าย ทำให้กระบวนการทั้งหมดไม่ยุ่งยากเลย ฉันขอแนะนำ Sue สำหรับทุกคนที่ต้องการผู้เชี่ยวชาญด้านรีไฟแนนซ์โดยเฉพาะเคสที่ซับซ้อน Sue at TMP Financial Services delivered exceptional support for my refinance, even with a complex fund structure. She is highly knowledgeable, communicates clearly, and handles every detail with professionalism. Her proactive approach made a complicated process smooth and stress‑free. I strongly recommend her for anyone needing expert guidance with refinancing or multi‑property financial setups.
Connect
Areas Serviced
Specialties
First Home Buyers
Investment Properties
Property Investors
Loan Refinancing