Terence Butler

Lianna Ayoub

Terence is wonderful. He worked past normal hours to answer questions, worked to find what absolutely suited me and went above and beyond. Thank you for all your help and support, from Maria and Lianna

Thai On

Incredible service! Can't recommend enough. Terence was with me for close to an entire year while I was hunting for my first property. We eventually put those plans aside for a big holiday and got right back into it as soon as I got back. Was happy enough to take my phone calls & messages outside of hours due to my work commitments.

Theresa Nguyen

Terence was amazing throughout the entire refinancing process. He was able to explain technical financial terms and conditions in layman terms to allow us to make an informed decision. My sister and I highly recommend Terence to anyone who is going through refinancing or mortgaging. I have already recommended my friend to him and will continue to do so as he was incredible.

Aditi

We had a really positive experience working with Terence. From the beginning, he was very thorough and took the time to explain everything to us in a way that was easy to understand. He gave us practical advice about managing our finances and what we could do to put ourselves in the best position for finance approval. Terence was always quick to respond to our calls and messages and was genuinely willing to help whenever we had questions. Unfortunately, due to a change in our personal circumstances, we weren’t able to proceed with our house purchase, but Terence was still incredibly supportive and guided us through everything we needed to know. We really appreciate his patience, professionalism and honest advice throughout the process. I would happily recommend Terence to anyone looking for a mortgage broker who genuinely cares about helping his clients.

Jayde Egan

We recently refinanced our home loan through Mortgage Butler and honestly couldn’t be happier with the experience. As frontline workers, our income and payslips aren’t always as straightforward as a typical 9–5 job, with shift work, overtime and different allowances making things a little more complicated, which in the past with major banks, has been difficult to get them to take into account these allowance as income and we thought this might make the refinancing process difficult again, but Terence at Mortgage Butler made it feel completely effortless. From the very beginning, Terence was incredibly helpful, responsive and knowledgeable. Nothing was ever too much trouble, and what could have been a stressful process was made so simple. Even when our payslips and income required a little more explanation, it was never treated as an issue. Terence took the time to understand our circumstances and worked with us to find the right solution for our family. The communication throughout the entire process was fantastic, and we always knew what was happening and what was needed from us. We felt genuinely supported from the initial conversation right through to settlement. We couldn’t recommend Terence and Mortgage Butler highly enough. If you’re a frontline worker or have a slightly more complicated income situation and are worried that refinancing might be difficult, definitely give these guys a call. Thank you, Terence, for making the whole process so easy for us!

Josh Wilson

Terence was fantastic, his knowledge and dedication was unmatched (there were several times we got an email/update at 1am!). Because of Terence we were able to refinance an IP, and obtain approval for our family dream home. We are in settlement and cannot wait! Thanks again! Cannot recommend Terence and the team at My Mortgage Butler enough.