Vic Giannakis

Lisa Rankin

The absolute best in the business!!! So much for all your patience always. Vic and his team have gone above and beyond for us he genuinely wants to help and does just that every time honestly if it wasn’t for them we would never of gotten our mortgage a few years back!!! This man knows what he is doing and is fantastic at it!!! Thank you all so much

Matt Keating

Responsive and personable. Vic, Minnie and Jackie were a such a fantastic team for us when we bought our new home. Thanks guys!

Sharon Bowler

Will never go with anyone else! These guys are brilliant, have been dealing with Vic for a number of years now. Most recently a new experience with Cam Smith. Was absolutely blown away with his attentiveness and professionalism. Kept me informed every step of the way. Customer service means so much to me as it is so rare these days. Overall a delight to work with in what can be a very stressful situation. Thanks so much Cam! FANTASTIC EXPERIENCE!!!!

Tom Jackson

I cannot speak highly enough of Vic, Melanie and the entire team. From our very first conversation, Vic took the time to understand my situation in detail, explain my options clearly, and guide me through each step with genuine care and expertise. Melanie and the team were equally impressive, always organised, responsive and supportive, which made the whole experience feel smooth and well coordinated. Vic’s knowledge of the lending process and different mortgage products is exceptional, and it was obvious that he was focused on finding the most suitable long‑term solution rather than just getting a deal done. Every interaction was professional, friendly and reassuring. Communication was outstanding: I was kept fully informed at every stage, my questions were answered promptly, and complex information was explained in plain language that made everything easy to understand. What really stood out was how proactive Vic and Melanie were. Deadlines were met without stress, documents were prepared accurately, and any potential issues were anticipated and resolved before they became problems. I felt supported and looked after from start to finish, and had complete confidence that I was in the best possible hands. Thanks to Vic, Melanie and the team, I secured a mortgage I am extremely happy with, on terms that exceeded my expectations. I would absolutely recommend Vic and his team to anyone looking for a mortgage broker who is professional, trustworthy and truly exceptional at what they do. They turned what could have been a stressful process into a very positive and memorable milestone, and I am deeply grateful for their help.

Yamini D'Roza

We’ve used Vic (Better Choice Mortgage Services) for our previous mortgages so when we needed help again, he was the first person we reached out to. This time Cameron handled most of the process for us and there were a few changes along the way that made things a little more complicated than originally planned. But throughout all of it he was patient, worked through everything with us and made sure we got it sorted. Really appreciate all the help from both Vic and Cameron. Great experience once again and definitely people we trust and will keep going back to.

daniel vos

Excellent service from vic and Melanie highly recommend take the time to really explain everything thoroughly they go above and beyond for there clients really helpful been working with vic and his team for a while now and the service and care is second to none 10 out of 10.