Bernie Heffernan

With two mortgages and interest rates on the rise, I was looking, around for more competitive rates. As an existing customer of both Heffernan HLS and and Aussie Home Loans (and thinking I shouldn't bother HHLS with this small matter), I thought I would go in the 'front door' as a good customer well ahead on his loans and be able to negotiate a better deal with my existing lender. Whilst the Aussie broker I initially had on the phone was very helpful and eagerly trying to win my business – the inexperience showed and I could tell by the conversation that I was about to be put through the wringer and asked to provide mountains of information to a lender that I considered already had all they needed to offer me a better rate. The call ended with making of second appointment with a specialist broker and series of emails telling me what I would be required to provide. Feeling unsatisfied and somewhat annoyed - I then backed out of the follow up meeting with the AHL broker and contacted Bernie at HHLS. Bernie was able to secure me a much better rate within 24 hours with absolutely no effort from me. Experience begets results!! What can I say but that I am very happy with that result and I wont make that same mistake again. I am looking to buy another property in the near future - and as with my previous loans - Bernie and HHLS will be my first call. Thanks again and very much appreciated.

December 2022

Bernie, Andrea and the team made the purchase of our first home an absolute pleasure. They went above and beyond on every level. We happily and strongly recommend HLS to everyone we speak to. Thank you all for your help and financial and business advice going forward. Golda and Aaron.

July 2022

A big thanks to Bernie, Andrea, Cricel and the team for helping us get through the process of building our home - I don't think we could have done it without them! Unreservedly recommend to anyone looking for a mortgage broker :)

June 2022