Melissa Procajlo

Mark Thomas

There is not enough words to express my thanks to Melissa and her team for what she has done for me, I never thought for a minute I would be able to keep my home, I promise you many didn’t even try, just told me no, but Melissa was amazing and I haven’t felt more at ease, thankyou so much.

Lucy Foster

Melissa and the team at Pro Good Finance are exceptional. They have supported us through the consideration of selling, purchasing and now finalising our loan arrangements. Every step of the process and engagement has been supported and considered. Experts in the field. I would highly recommend their service. Thank you Pro Good team.

L S

Melissa and Mani at Pro Good Finance have been excellent to deal with throughout our loan application. They were professional, responsive and clear in their communication, which made the process feel much smoother and less stressful. They explained things in a practical and easy-to-understand way, kept us updated at each stage, and helped us navigate the finance process with confidence. We really appreciated their calm approach, attention to detail and willingness to answer our questions along the way. We are always confident throughout the whole process. Getting unconditional approval was a big milestone for us, and we are very grateful for their help in getting us there. We would be happy to recommend Melissa and Mani to anyone looking for reliable and supportive brokers.

Tom Grafitti

After buying my home, I can honestly say that having Melissa and the Pro Good Finance team on my side was one of the best decisions I made. Buying property can be overwhelming, and there are so many moving parts that it’s hard to know whether you’re making the right financial decisions. From day one, Melissa made the whole process feel manageable. She took the time to understand not only my current situation but also my longer-term goals, and tailored her advice accordingly rather than trying to fit me into a one-size-fits-all solution. What really stood out was how responsive and proactive she was throughout the entire process. Every question I had was answered quickly and thoroughly, no matter how small, and she was always one step ahead in making sure everything kept moving. I never felt like I was chasing updates or left wondering what was happening next. Melissa also worked seamlessly with my buyer’s agent, solicitor and lender, making what could have been a stressful experience feel surprisingly straightforward. It genuinely felt like I had someone in my corner looking after my interests rather than simply processing a loan application. What impressed me most was that her advice wasn’t limited to getting the loan approved. She helped me understand the different options available, explained the pros and cons of each, discussed future borrowing capacity and gave me confidence that I was making decisions that suited both my current purchase and my long-term plans. The level of service didn’t stop after approval either. Melissa continued checking in throughout settlement and made sure everything happened exactly when it needed to. That attention to detail made a huge difference. If you’re looking for a mortgage broker who is knowledgeable, patient, incredibly organised and genuinely invested in helping you achieve the best outcome, I couldn’t recommend Melissa and the Pro Good Finance team highly enough. I wouldn’t hesitate to use them again for my next purchase.

Michael Giuffrida

We had an excellent experience working with Melissa and her team. Communication was outstanding from start to finish, with quick replies to every question and regular updates throughout the process. They made what can often be a stressful experience feel simple and straightforward. The entire process was easy to navigate, and their team was always friendly, professional, and willing to help. Their knowledge of the lending market and mortgage options was exceptional, and they took the time to explain everything clearly so we could make informed decisions. We would highly recommend them to anyone looking for a reliable, knowledgeable mortgage broker with a fantastic support team.

Tom Burd

Melissa and Paul have been great in helping us understand and apply for our mortgage!