Tom Carmody is a Mortgage Broker and the Director of Craft Financial. Before moving into broking, Tom spent 12 years working as an electrician, and that background shapes the way he works today. He knows what it means to put in a hard day's work, to solve problems on the ground, and to communicate clearly with everyday people. That foundation carries through into every client relationship he builds.
At Craft Financial, the focus has always been on people first. Tom and his team take the time to genuinely understand where each client wants to get to, whether that's buying their first home, upgrading to something bigger, growing a property portfolio, or refinancing an existing loan. There's no one-size-fits-all approach here. Every conversation starts with listening, and every recommendation follows from what actually makes sense for that person's situation and long-term goals.
The team works across the full lending process, handling the complicated parts so clients don't have to. From the initial conversation through to settlement, clients are kept informed at every step without being buried in paperwork or jargon. Being available seven days a week means there's always someone to reach out to when a question comes up or when things move quickly.
What sets Craft Financial apart is what happens after settlement. The support doesn't stop once the loan is signed. Tom and the team stay in your corner as your circumstances change and your property journey continues. Whether you need a review down the track, have questions about your current loan, or are ready for the next step, they're there for it.
If you're looking for a mortgage broker who will be straight with you, work hard on your behalf, and stick around for the long haul, reach out to Tom Carmody today.
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74 Reviews
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Nicole Tait
Amazing experience from start to finish. Tom and his team made the whole process so easy and stress free thanks to their communication and genuine care. If you’re wanting a broker that truly knows their stuff and actually cares these guys are for you!
Laura Bell
Our experience refinancing with Tom and his team was excellent from start to finish. Tom is genuine, professional, personable, efficient, a great communicator and an expert in his field. We are so grateful for your support and care Tom. Highly recommend for anyone wanting a broker that is relatable and actually cares about helping you.
shereen el-dabbagh
Tom made the whole process of buying our home so much easier and far less stressful than we expected. He was patient, honest, and always quick to respond whenever we had questions, no matter how small. His knowledge and guidance gave us real confidence at every stage, and we always felt like he genuinely had our best interests at heart. We really appreciated how he took the time to explain things clearly and kept everything moving smoothly right through to settlement. We couldn’t be happier with the outcome and would highly recommend Tom to anyone looking to buy a home.
J Wa
Tom was professional to deal with and guided me through the refinance process effectively. Thank you 👍 …
Liam Morkham
I was referred to Craft Financial through my Buyers Advocate and was extremely impressed with their services. Tom was transparent and helpful throughout the whole process of securing the best home loan for my first property. He was flexible with my buying situation and provided expert industry knowledge which informed my decisions. I highly recommend their services, especially with new home buyers.
Tapas Basu
I was puzzled at first with the home loan process and was not getting any clue from where to start but Tom's exceptional service in the field of home loans and settlements helped me at each hand ever step and definitely deserves recognition. He consistently demonstrates professionalism, expertise, and a genuine commitment to helping his clients. Tom's thorough understanding of the mortgage industry and his ability to navigate the complexities of home loan processes make him a reliable partner. He also took the time to listen to his clients' needs and provides personalized solutions tailored to their financial goals. With his guidance, the home loan and settlement process becomes smoother and more manageable for us. Tom's dedication to our need goes beyond just providing excellent service. He offers clear and transparent communication, ensuring that we are are well-informed at every step. Overall, Tom Carmody's outstanding service at Craft Financial makes him a valuable asset in the realm of home loans and settlements. I highly recommend him for his professionalism & expertise.
Areas Serviced
Specialties
Investment Properties
Loan Refinancing
Construction Loans
First Home Buyers
Memberships
Mortgage & Finance Association of Australia (MFAA)
Australian Financial Complaints Authority (AFCA)
Qualifications
Diploma of Finance.
Cert IV in Finance and Mortgage Broking.
Languages
English
Experience
Lender Count: 40