Tom Carmody

Mortgage Broker

Craft Financial

5.0 ( 79 Reviews)

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About Tom Carmody

Tom Carmody is a Mortgage Broker and the Director of Craft Financial. Before moving into broking, Tom spent 12 years working as an electrician, and that background shapes the way he works today. He knows what it means to put in a hard day's work, to solve problems on the ground, and to communicate clearly with everyday people. That foundation carries through into every client relationship he builds.

At Craft Financial, the focus has always been on people first. Tom and his team take the time to genuinely understand where each client wants to get to, whether that's buying their first home, upgrading to something bigger, growing a property portfolio, or refinancing an existing loan. There's no one-size-fits-all approach here. Every conversation starts with listening, and every recommendation follows from what actually makes sense for that person's situation and long-term goals.

The team works across the full lending process, handling the complicated parts so clients don't have to. From the initial conversation through to settlement, clients are kept informed at every step without being buried in paperwork or jargon. Being available seven days a week means there's always someone to reach out to when a question comes up or when things move quickly.

What sets Craft Financial apart is what happens after settlement. The support doesn't stop once the loan is signed. Tom and the team stay in your corner as your circumstances change and your property journey continues. Whether you need a review down the track, have questions about your current loan, or are ready for the next step, they're there for it.

If you're looking for a mortgage broker who will be straight with you, work hard on your behalf, and stick around for the long haul, reach out to Tom Carmody today.

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Reviews for Tom Carmody

5.0

79 Reviews

Tayla Eke

Could not recommend Tom & Dane enough!!! We are first time buyers and were clueless going into this process. But from start to finish these guys were absolutely wonderful. From our initial phone call with Tom it was less than 4 weeks til we had purchase a home and gone unconditional. A stressful process made so quick and smooth! We are forever grateful and will never use anyone other than craft financial in the future!

Jeremy Cuthbert

Could not thank Tom And Dane enough for all the work they done to get my refinance over the line they made the process easy and stress free there communication throughout the whole process was exceptional. Would highly recommend Craft financial to anyone looking for a reliable broker.

Warren James

I found Tom to have quite poor communications, which seemed to be a result of his workload. I had to chase up regularly to keep application moving, and a more thorough company would have managed this better. I was told there was a team but most times I reached out “the team” I had little to no response. This is a genuine rating on my experience.

Megan Wailes

We refinanced with Craft after moving from our previous broker. Tom and Dane kept on top of communication at each point, went above and beyond to find us the best rate for our situation and ensured all our options were laid out and clear. They were honestly a lifesaver when we were working against the clock after our previous fixed rate ended. Very impressed.

Arif Rana

I can't recommend Tom highly enough. From the very beginning, he made the entire process incredibly easy and stress-free. He took the time to explain every step in detail, ensuring I understood everything along the way, and was always available to answer any questions I had, no matter how big or small. His professionalism, communication, and expertise made the whole process feel simple and straightforward. If you're looking for someone who genuinely cares about their clients and goes above and beyond, I would highly recommend working with Tom. Thanks again for all your help!

Laura Bell

Our experience refinancing with Tom and his team was excellent from start to finish. Tom is genuine, professional, personable, efficient, a great communicator and an expert in his field. We are so grateful for your support and care Tom. Highly recommend for anyone wanting a broker that is relatable and actually cares about helping you.

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